Tuesday, May 12, 2009

Boots Cajun Chicken Wrap

Clearly I was the only person in the country eating these from Boots. Boo hiss.


Thank you for contacting us about our Cajun Chicken Wrap.

I'm sorry to hear it's been difficult to find this product in your local store. I have spoken to our product team and they have confirmed that the Cajun Chicken Wrap has now been discontinued.

We are always reviewing our products to make sure we're selling those that our customers want to buy. We will only ever discontinue items to introduce a new and improved range or if the products have not sold as well as expected.

I appreciate this is disappointing for you and I have forwarded a copy of your letter/email to the product team. They have reassured me they will consider your feedback during their next product review.

We no longer have any stock remaining in our stores or main warehouse. If you speak to one of our people next time you're shopping, they may be able to recommend a suitable alternative.

Thank you again for contacting us. If you have any further questions please contact me personally on the number below.

Kind Regards,
Well, at least I have a 'named contact' to moan at about this, but even so, they really were the best providers of a cajun chicken wrap. Darn!


JoeinVegas said...

Guess there aren't many Cajuns over there.

Anonymous said...

I complained to them too.... you weren't the only one.
I want to cry now I've seen the response I'll get

Lisa Rullsenberg said...

If I was more inclined I would look to see if there is a Facebook Group called ' Bring Back Boots Cajun Chicken Wraps!'

What I hated about all the other brands I tried was they were all very dry, whereas the Boots one had a nice rich sauce which made it moist. grr.