NTL Hell

No Broadband. NTL think they came to install it on 19th Nov: my account there says they did. My house says not as no modem etc has appeared and no engineer. They should have come THIS Saturday (26th).

I think they may have my house confused with one of the same house number and road name in the similar-named next estate (we often get their prescriptions delivered here: NB on that note I am confused that a little old lady had broadband installed...; not as little old ladies cannot have broadband, just that... oh never mind)

Anyway: I'm cranky and cross and threatened to go very Dark Willow on them. As George encouraged me by text:

"U do ur angry yelling thing u bad girl in black u!"

I was in the event quite restrained. If it ain't all up and running soon though, that Willowy effect may kick in...